University of Wisconsin - Madison

Position Vacancy Listing

PVL # 91862



Working Title:
Information Technology Manager
Official Title:
Degree and area of specialization:
Bachelor's Degree BSc/BA in computer science, engineering or relevant field, Master's degree a plus.
Minimum number of years and type of relevant work experience:
Minimum of 5 years of experience as CIO or a leadership position in managing professional technical staff and IT systems.
A minimum of 5 years of information technology (IT) leadership experience in a complex and decentralized organization is required. Experience in a higher education, research-oriented, or laboratory IT environment is strongly preferred.
A minimum of 5 years of experience successfully managing data analysis, budgeting and business operations.
Excellent knowledge of and experience with IT systems and infrastructure.
Minimum of 3 years designing/developing IT systems and planning IT implementation and upgrades.
Demonstrated analytical and problem-solving skills.
Demonstrated success in providing high-quality, customer focused technology services.
Excellent interpersonal, communication, and presentation skills
  Position Summary:
 The Information Technology Manager will be responsible for the Wisconsin State Laboratory of Hygiene (WSLH) Office of Information Systems (OIS) and manage the use of Information Technology (IT) within a public health laboratory organization of approximately 350 employees. This position will be responsible for adapting the organization's IT strategy and ensuring all systems necessary to support its operations and objectives are in place. The individual in this position must have an extensive IT background and remain up-to-date with emerging advancements in the IT field. The successful candidate will function as part of the strategic leadership within the WSLH; as directed by the WSLH Director work with Divisional and Administrative Offices to define the IT needs ensuring the IT needs are met as defined by the parameters of IT policies (WSLH, UW, etc.) cost parameters. Additionally the individual in this position must possess strong leadership skills and the ability to apply innovative solutions to address IT needs within a laboratory and public health environment. In addition this position is responsible for ensuring the Office of Information System provides the highest value to our organization ensuring the success of the WSLH operations and connections with our internal and external customers, university and state agency partners. The individual in this position must possess superior customer service skills, identify and seek out timely solutions to deliver analytical, financial and summary information to the various clients we serve (i.e., patients, physicians, public health officials, etc.)
Principal duties:
A. 40% - Supervise IT staff and IT Operations
Oversee the selection and implementation of suitable technology to streamline all internal operations and help optimize their strategic benefits.
-Oversee the design and customization of technological systems and platforms to improve the customer experience.
-Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization.
-Approve purchases of technological equipment and software and establish partnerships with IT providers.
-Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.
-Direct and organize IT-related projects using utilizing project management skills.
-Monitor changes or advancements in technology to discover ways the organization can improve.
-Analyze the costs, value and risks of information technology to provide advice to management and recommend possible actions.
-Recruit and hire new professional, contractor, and student employees according to OHR rules. Adhere to all UW and WSLH policies when onboarding new staff.
-Establish goals and expectations, monitor and document employees' performance during probation periods.
-Establish goals and expectations monitor and evaluate staff performance annually and counsel staff providing necessary feedback to ensure success in the position. In consultation with WSLH HR take appropriate disciplinary action as necessary, acknowledge and provide formal recognition for an employee's outstanding performance.
-Identify training needs and a path for career development for staff. Ensure job-related training needs are met.
-Establish meetings or, on an impromptu basis, meet with and provide on-going informal feedback to staff.
-Promote successful working relationships among staff to promote productivity and staff retention. Resolve any staff related conflicts that might arise.
-Ensure WSLH staff compliance with University of Wisconsin rules and HIPPA regulations. Work with campus cybersecurity facilities to develop and implement plans ensuring data integrity.
-Work with other WSLH leadership, to develop and manage the OIS budget based on the divisional operational needs in order to meet the organizational goals and mission.

B. 20% - Work with WSLH Leadership and External Partners to Plan and Implement IT Projects
-Serve on, and participate in various, WSLH administrative operations and strategic planning committees. As appropriate serve on University of Wisconsin committees, professional associations, (i.e., Association of Public Health Laboratories [APHL]), state agency IT- associated committees and other various working groups.
-Initiate and maintain constructive relationships with all external partners, vendors, and customer organizations.
-Recommend, develop, and implement IT policies and procedures related to WSLH¿s overall mission.
-Develop and provide presentations to partners, organizations, and the WSLH board as appropriate.

C. 30% - Work with WSLH Leadership to develop WSLH IT and IS Policies to support security, compliance, accreditation, and WSLH operations.
-Serve as the chair for the IT management committee responsible for assisting with, recommending, and implementing the planning and scheduling major IT projects, changes, and policies.
-As directed serve on other WSLH operational committees (finance, human resources, quality assurance, communications, health & safety) to facilitate the interaction of OIS with all laboratory and operational units as needed.
-Establish policies and procedures for managing, administering, and controlling WSLH's infrastructure in information technology services in order to maximize utility, improve efficiency, and reduce operating costs.
-Work with the WSLH Director and other senior leaders to develop and implement organizational strategic plans utilizing staff resources and system-wide information technology needs.
-Oversee the coordination of IT staff workload, management, and IT related training provided to various WSLH staff (division directors, supervisors, LIMS administrators), etc.

D. 10% - Advance the WSLH mission though innovation related to IT and IS projects, research, and outreach
-Schedule meetings (quarterly, or as needed) with the WSLH Divisions to stay abreast of divisional activities. Assess unit specific IT needs, recommend and develop solutions to address those needs.
-Work with WSLH employees and customers to identify and document employee needs and requirements for technology. Analyze, recommend and work to develop solutions based on and including detailed business analysis and cost estimates.
-Research state-of- the-art technologies for public health laboratories. Analyze, design and develop new products and techniques and implement as appropriate
-Perform other duties as assigned by the WSLH Director.
  Additional Information
 As defined by the Americans with Disabilities Act, the employee must be able to perform the essential job functions as outlined in the position description with or without a reasonable accommodation.

A criminal background check will be conducted prior to hiring.
A period of evaluation will be required

  Employee Class:
 Academic Staff
Full Time Salary Rate:Minimum $100,000 ANNUAL (12 months)
Depending on Qualifications
Term:This is a renewable appointment.
Appointment percent:100%
Anticipated begin date:NOVEMBER 01, 2017
Number of Positions:1

Application must be received by: SEPTEMBER 22, 2017
To apply for this job, please upload a resume and cover letter (including title and Vacancy ID#). If you have questions, you may email or call Kelsey Gordon, 608-262-5594.
Questions about the position can be directed to:
Kelsey Gordon
Phone: 608-262-5594
465 Henry Mall   
Fax: N/A
Madison, WI 53706   
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

If you need to request an accommodation because of a disability you can find information about how to make a request at the following website:

NOTE: Please indicate in writing if you request that your identity be kept confidential. If you do not indicate your preference to remain confidential, the University may be required to disclose your identify and/or application materials. The identity of finalists and successful candidates will be revealed upon request. See Wis. Stat. sec. 19.36(7).  

UW-Madison is an equal opportunity/affirmative action employer.
We promote excellence through diversity and encourage all qualified individuals to apply.