University of Wisconsin - Madison

Position Vacancy Listing

PVL # 237070

Position Summary:
University Housing Custodians maintain clean and safe environments on the UW-Madison campus. This includes working independently in vacant and occupied residence halls and apartments, dining facilities, a childcare facility, and other Division of University Housing grounds and buildings.

Principal duties:
The Division of University Housing is committed to providing an exceptional workplace for our approximately 450 career staff members and over 1,500 student staff. We provide an inclusive and safe working environment that promotes engagement, empowerment, and professional development.

University Housing is divided into five main departments: Administration, Dining & Culinary Services, Residence Hall Facilities, Residence Life, and University Apartments. Whether we're launching new academic support services, testing out a new recipe, renovating resident rooms, organizing welcome events, cleaning our facilities, or inviting a new summer youth camp to campus, everything that we do is to support the mission of the University and fulfill University Housing's goal to be, "The place everyone wants to live."

We operate nineteen residence halls and three apartment communities across the University of Wisconsin-Madison campus, providing a home to over 7,800 undergraduate students, and serving over 3,000 graduate students, academic staff, postdoctoral researchers, faculty, and their families. In addition, we manage seven dining venues across campus, and provide housing for conference groups and youth camps throughout the summer months.

University Housing Custodians maintain clean and safe environments on the UW-Madison campus. This includes working independently in vacant and occupied residence halls and apartments, dining facilities, a childcare facility, and other Division of University Housing grounds and buildings.

Division of University Housing Core Values: Care in how we approach people and our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.

University Housing is an essential services provider and all University Housing employees are part of this commitment to our residents and guests. University Housing is unique from many other state agencies and university departments because we cannot close as our services must be maintained at all times.

Goal and Worker Activities
90% Goal A Clean and maintain University Housing facilities and grounds. Support residential, community, dining, and conference operations.
1 Use appropriate equipment, supplies, and methods to clean and maintain assigned areas and remove trash, recycling, compost, and other waste.
2 Prepare assigned spaces for new residents, tenants, summer conference guests, and staff.
3 Maintain supply areas, inventory, and equipment. Request additional supplies and maintenance as needed.
4 Perform basic maintenance tasks as required. Assist maintenance staff as needed.
5 Maintain exterior grounds and walkways. Use appropriate tools to ensure they are free of debris, litter, snow, ice, and damage.
6 Facilitate resident/guest move-in and move-out processes. Help residents move between housing assignments as required.
7 Communicate professionally and regularly with residents, peers, supervisors, and other community members. Coordinate work with others.
8 Actively respond, as directed by Housing leadership, in the event of an emergency or when University Housing┬┐s Continuity of Operations Plan (COOP) is activated.
9 Other duties as assigned.

10% Goal B Comply with safety and other related responsibilities.
1 Report any areas of concern to a supervisor; with guests, residents, staff, facilities, equipment, vehicles, etc..
2 Maintain integrity of keys, access cards, and other staff issued equipment.
3 Ensure building safety. Monitor and secure building entrances, address unescorted guests, and report any issues to appropriate staff.
4 Safely operate, maintain, and clean assigned equipment.
5 Follow health and safety rules established by the institution.
6 Actively participate in workplace training and professional development.

Knowledge, Skills, and Abilities (KSAs):
1. Basic knowledge of methods and techniques used in performing custodial work
2. Basic knowledge of methods and techniques used in completing basic maintenance and repair.
3. Basic knowledge and skill in inventory practices and procedures.
4. Ability to work safely and efficiently without direct supervision for sustained periods of time.
5. Ability to perform duties promptly and efficiently under pressure of deadlines and interruptions.
6. Basic knowledge of occupational hazards and safety precautions related to maintenance and custodial operations.
7. Ability to effectively work with people from diverse backgrounds in a respectful manner. Maintain effective working relationships with staff, residents and contractors.
8. Strong communication skills including taking feedback from supervisors and the ability to provide basic instruction to others.
9. Strong customer service skills in accordance with University Housing standards.
10. Ability to provide basic training and instructions to others.
11. Ability to communicate effectively in English is required for some positions.
12. Skill in driving vehicles in a campus setting with a high volume of pedestrian, bicycle moped and vehicular traffic and in evening hours with possible adverse weather conditions. A driver's license is required for some University Housing positions.

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