Payroll Services and Analysis

Q&As for Linking and Self Linking Employee Records for NetID and Time Entry

What if student (ISIS) and employment (HRS) records have not linked (ex. student employee cannot see timesheet)?

Make sure SSN in HRS and their records will link automatically.

What if non-UW–Madison student employee needs access to the portal and a Wiscard?

Send request for Special Authorization to

  • Make sure SSN is entered in HRS, so the records link.

New employee is having trouble activating NetID (ex. receives an error message that record cannot be found)

Verify that an active HRS record exists, then that the SSN and Birthdate are correctly entered in HRS. If everything is entered correctly, please have employee contact the DoIT Help Desk. DoIT will ask for their campus ID number that is on their Wiscard. If they don't have a Wiscard, they should contact for the campus ID number.

How do I handle new international student employees without SSNs?

The ISIS and HRS records must be linked using the Self-Link module.