University of Wisconsin - Madison

Position Vacancy ID: 66332
Title: NURSING SUPERVISOR

 

POSITION DESCRIPTION Position No.Cert/Reclass Request No.Agency No.
EFFECTIVE DATE
3/16/2008
2850066332
285
NAME OF EMPLOYEE DEPARTMENT, UNIT, WORK ADDRESS
KAREN ANDERSON
SMPH/FAMILY MEDICINE/CL-NE MSN
FAMILY PRACTICE CLINIC-NORTHEAST
3209 DRYDEN DR
 
CLASSIFICATION TITLE OF POSITION
NURSING SUPERVISOR
OPERATIONAL UNIT NAME & CLASS OF FORMER INCUMBENT
 
AGENCY WORKING TITLE OF POSITION NAME & CLASS OF EMPLOYEES PERFORMING SIMILAR DUTIES
Nursing Supervisor
NAME AND CLASS OF FIRST-LINE SUPERVISOR
Deb Sanftleben - Clinic Manager
DOES THE POSITION SUPERVISE SUBORDINATE EMPLOYEES IN THE PERMANENT POSITION? YES ___ NO ___
IF YES, COMPLETE AND ATTACH A SUPERVISORY POSITION ANALYSIS FORM
POSITION_SUMMARY - PLEASE DESCRIBE BELOW THE MAJOR GOALS OF THIS POSITION:
(See Attached)
DESCRIBE THE GOALS AND WORKER ACTIVITIES OF THIS POSITION (Please see sample format and instructions)
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GOALS: Describe the major achievemants, outputs, or results. List them in descending order of importance.
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WORKER ACTIVITIES: Under each goal, list the work activities performed to meet that goal.
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Time%: Include for goals and major work activities.
TIME% GOAL AND WORKER ACTIVITIES(Continue on attached sheets)
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(See Attached)
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SUPERVISORY SECTION
a. The supervision, direction and review given to the work of this position is:
b. The statements and time estimates above and on attachments accurately describe the work
assigned to the position. (Please initial and date attachments)
Signature of first-line supervisor____________________________________________________Date_______________
EMPLOYEE SECTION
I have read and understand that the statements and time estimates above and on attachments are a description
of the functions assigned my position. (Please initial and date attachments)
Signature of employee_____________________________________________________________Date_______________
Signature of Personnel Manager____________________________________________________Date_______________
P-File Department of Employment Relations EmployeeDepartment File Cert Request Copy

 

Position Summary

The Nursing Supervisor is a leadership position with direct and indirect patient care responsibilities at the UW Health Northeast Family Medicine Clinic, a family medicine teaching clinic of the UW School of Medicine and Public Health, Department of Family Medicine (DFM). This position, working in collaboration with Clinic Manager and the Clinic Medical Director, is expected to develop systems of care which foster ) continuity of patient care; 2) optimal outcomes for patients health; 3) a quality educational experience for residents; and 4) a successful health care team environment. The primary responsibility of this position is directing the daily support staff activities towards the provision of safe, high quality and efficient primary care to a patient population diverse in age, health status, and socio-economic level. Secondary responsibilities include providing direct nursing care to complex patients, coordinating staff compliance with OSHA and directly participating in resident education activities. The position requires strong leadership and communication skills, nursing experience in directing primary care support staff and an excellent knowledge base of family medicine primary care nursing. Duties are performed under general supervision and the position reports to the Clinic Manager.

 

Goals and Worker Activities

A.55%Direct nursing, medical assistant, and patient care activities.
1.Assign clinical and administrative duties to nursing and medical assistant staff including, but not limited to: a. Daily assignments of triage duties b. Daily assignments to assist providers c. Cleaning and stocking of rooms d. Preparing, cleansing, and sterilizing instruments e. Inventorying medications supply to assure currency and completeness f. Inventorying and ordering patient education supplies.
2.Coordinate nursing station flow, troubleshooting of scheduling difficulties, walk-ins, late patients, and emergencies.
3.Actively participate in problem-solving for nursing and medical assistant staff in difficult situations; serve as central resource for nursing and clinical support staff.
4.Evaluate and modify nursing and medical assistant staff policies and procedures as needed, according to current standards of primary medical and nursing care.
5.Implement current or new clinic policies regarding daily support staff activities and monitor for adherence, usefulness and effectiveness.
6.Evaluate knowledge base and skills of nursing and medical assistant staff for optimal competency and provide and/or coordinate appropriate staff training.
7.Provide direct feedback to staff and clinic manager in areas where safety or patient care is compromised.
8.Perform performance reviews for nursing and medical assistant staff.
9.Devise and/or update system for triage, including communication patterns, protocols and policies which allows safe and efficient decisions.
10.Oversee LPN triage activities and serve as primary triage resource.
11.Review and evaluate need for new medical supplies and medications.
12.Coordinate time-away requests for nursing and medical assistant staff; review clinic schedules daily and weekly to adjust staff according to patient census.
13.Coordinate and lead nursing team meetings as needed.
14.Participate with Clinic Manager and Medical Director in evaluating patient care flow, systems, efficiency, and communication and identify areas for improvement.
15.Lead Continuous Quality Improvement activities for nursing and patient care.
16.Provide information on continuing education programs in the clinic and conduct educational programs for nursing and medical assistant staff.
17.Carry out other duties as assigned by the Clinic Manager and Clinic Medical Director.
   
B.20%Provide direct professional nursing care.
1.Participate in and direct nursing care of all code situations.
2.Perform triage for walk-in patients to assure appropriateness of service delivery.
3.Assume responsibility for accuracy of narcotic substance inventory and for maintenance of crash cart.
4.Provide nursing back-up in the event of staff shortage, including provision of telephone triage and provider assistance and support.
5.Escort patients to exam room and prepare patients for exam.
6.Take and record vital signs, patient histories, and other pertinent information.
7.Prepare patients and assist providers with procedures. Prepare instruments.
8.Administer immunizations, medications, and monitor patient response to these agents.
9.Provide professional patient education as directed by providers.
   
C.15%Supervision of Nursing and Medical Assistant Staff.
1.Interview, select, and orient nursing and medical assistant staff.
2.Supervise, instruct, and conduct annual evaluation of nursing and medical assistant staff. Formally assess performance of nursing and medical assistant staff on an ongoing basis. This includes the development of expectations and performance standards, appropriate counseling in relation to performance, corrective discipline, annual formalized discussions of position descriptions and expected job tasks, and appropriate redirection and task correction as necessary.
3.Direct in-service training of nursing and medical assistant staff, evaluate educational needs on a regular basis, and provide regular clinic in-service educational programs.
   
D.5%Coordinate staff compliance with OSHA.
1.Assume responsibility for timely administration and documentation of all employee health requirements such as immunizations; review staff files regularly for compliance.
2.Assist in the implementation of new safety procedures within the clinic.
3.Conduct training for patient care staff in such areas as bloodborne pathogens, universal precautions, immunizations, and other appropriate safety topics as needed.
   
E.5%Participate in resident education.
1.Assist in the orientation of new residents to clinic operations, policies, procedures, and protocols.
2.Participate in resident evaluation sessions. Assess resident performance in areas such as time management, use of patient education, continuity and quality of care.
3.Provide feedback to faculty, Medical Director, and Clinic Manager regarding resident strengths and problem areas.
4.Immediately report to the resident supervisor areas where safety or patient care is compromised in the process of resident education.
5.Identify needs for faculty and Clinic Manager intervention in specific problems.
   

Knowledge and Skills

  1. Knowledge of current professional nursing theory, practice, and techniques.
  2. Knowledge of current nursing practices in an outpatient primary care family medicine setting.
  3. Knowledge of assessment of patient needs and services.
  4. Knowledge of medical recording and reporting techniques (SOAP).
  5. Knowledge of current professional nursing and pharmaceutical products, Universal Precautions, medical, and emergency situations.
  6. Knowledge of basic pathophysiology of diseases commonly managed in a Family Medicine clinic.
  7. Knowledge of the application of nursing techniques, e.g. suture removal, cast removal, ear irrigation, ear piercing.
  8. Knowledge of assisting with diagnostic and treatment procedures, e.g. sigmoidoscopy, suction curettage, vasectomy.
  9. Knowledge of patient teaching and education, e.g. self-breast examination, crutch-walking, birth-control information, prenatal instruction, self blood-pressure taking, nutrition instruction, infant care instruction, diabetes self-care instruction.
  10. Knowledge of patient examination procedure.
  11. Knowledge of general patient care and treatment procedures, equipment, rules, regulations, and ethics.
  12. Knowledge of making observations of general physical condition and needs of patients and when to confer with a physician about the emotional or physical condition of a patient.
  13. Knowledge of the principles of aseptic and sterile techniques and infection control techniques.
  14. Knowledge of the techniques of administration of common medications, including immunizations, inoculations, and allergy injections using sterile technique, and knowledge of side effects of medications.
  15. Knowledge of state and federal drug control laws, rules, and regulations.
  16. Knowledge of emergency techniques and procedures.
  17. Knowledge of common medical supplies and equipment.
  18. Excellent interpersonal, communication and leadership skills.
  19. Ability to demonstrate priority-setting and ability to work in a complex environment.
  20. Ability to function with a high degree of independence and collaboration with other health care providers.
  21. Commitment to service, quality, and departmental core values.