University of Wisconsin - Madison

Position Vacancy ID: 58954

Title: SECURITY OFFR 3

POSITION DESCRIPTION

Position No.

Cert/Reclass Request No.

Agency No.

EFFECTIVE DATE

10/13/2005

2850058954

285

NAME OF EMPLOYEE

DEPARTMENT, UNIT, WORK ADDRESS

DANIEL ACKART

POLICE/SECUR OFFICERS/SECUR OFFIC

POLICE AND SECURITY FACILITY

1429 MONROE ST

CLASSIFICATION TITLE OF POSITION

SECURITY OFFR 3

CLASS TITLE OPTION

NAME & CLASS OF FORMER INCUMBENT

AGENCY WORKING TITLE OF POSITION

NAME & CLASS OF EMPLOYEES PERFORMING SIMILAR DUTIES

SECURITY OFFR 3

Sabrina Brown - Security Officer 2

NAME AND CLASS OF FIRST-LINE SUPERVISOR

Tamara Kowalski - Police Sergeant

DOES THE POSITION SUPERVISE SUBORDINATE EMPLOYEES IN THE PERMANENT POSITION? YES ___ NO ___

IF YES, COMPLETE AND ATTACH A SUPERVISORY POSITION ANALYSIS FORM

POSITION_SUMMARY - PLEASE DESCRIBE BELOW THE MAJOR GOALS OF THIS POSITION:

(See Attached)

DESCRIBE THE GOALS AND WORKER ACTIVITIES OF THIS POSITION (Please see sample format and instructions)

GOALS: Describe the major achievemants, outputs, or results. List them in descending order of importance.

WORKER ACTIVITIES: Under each goal, list the work activities performed to meet that goal.

Time%: Include for goals and major work activities.

TIME%

GOAL AND WORKER ACTIVITIES

(Continue on attached sheets)

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		\|	(See Attached)
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SUPERVISORY SECTION

	a. The supervision, direction and review given to the work of this position is:
	b. The statements and time estimates above and on attachments accurately describe the work assigned to the position. (Please initial and date attachments)
	Signature of first-line supervisor____________________________________________________Date_______________

EMPLOYEE SECTION

I have read and understand that the statements and time estimates above and on attachments are a description
of the functions assigned my position. (Please initial and date attachments)

Signature of employee_____________________________________________________________Date_______________

Signature of Personnel Manager____________________________________________________Date_______________

P-File

Department of Employment Relations

Employee

Department File

Cert Request Copy

Position Summary

The Health Sciences Security Officer position is responsible for serving the public and for providing dedicated protection, security, preliminary fire and law enforcement responses at the UW Hospital and the adjoining Health Sciences Complex. This position reports to a Health Sciences Security Supervisor. These officers operate large access control, communications, closed-circuit TV and alarm systems, and patrol the buildings and grounds of the complex. They provide emergency assistance as needed. They interact with the public and the hospital staff on issues involving security or safety. They assist with Department of Corrections or other inmate movements and way-finding upon request. They make observations and write detailed reports regarding disturbances and situations that could cause injury or loss to the complex or its users. They support the hospital staff by verballly and physically controlling patients. They assist with law enforcement and security matters involving visitors or staff when needed, including assisting with criminal investigations as needed. Officers participate in one or more specialities, including but not limited to covert camera installation, providing security surveys, the provision of formal training to university and the hospital staff on workplace violence and other security-related issues, providing CPR/AED training, or assisting with physical tactic training for hospital employees designated to assist with combative patients. They may occasionally direct the work of other security personnel and perform other duties as assigned. Specialities beyond the healthcare setting may include assisting with perimeters or operating X-ray or metal dectection equipment at special events, extracting protesters from improvised devices, and assignments to work groups completing departmental strategic planning initiatives or projects.

Goals and Worker Activities

A.	45%	Provide security and law enforcement services through patrol, response to calls for assistance and enforcement of UW Hospital and University of Wisconsin policies and procedures. Conduct initial assessment of reports of criminal activity. Assist in emergency responses to the UW Campus beyond the health sciences complex when directed.
	1.	Patrol the UW Hospital facility and grounds, Instructional Research Complex, Health Sciences Learning Center, Waisman Center, Pharmacy School, Nursing School, nearby parking ramps, and off-site facilities as assigned. Observe, report and resolve violations of safety standards and UW Administrative Code; monitor for suspicious activity and assist with the enforcement of statutes as well as University and hospital policies andprocedures.
	2.	During responses to various disturbance within the complex, including combative patient calls, assess the behavior to determine if statutes including UW Administrative Code were violated by the person or persons causing the disturbance. Determine the mental status of those who have committed violations. In cases where a person has knowingly caused a disturbance, review the circumstances with police. Write UWPD reports on all such incidents.
	3.	Respond to emergency calls from the Emergency Department, patient units, public areas and grounds. Use trained tactics to assist in controlling, de-escalating, or restraining combative, violent, and seizure patients as directed by medical personnel. Take a team leadership role and oversee various combinations of security, police and medical personnel during these incidents. Understand and manage the transition from directing police in assisting with medical duties to assisting police in completing police actions when weapons or criminal activity are involved.
	4.	Respond to calls from the secure psychiatric unit. At the direction of medical personnel, create coordinated responses to place patients in seclusion rooms in addition to other measures as detailed above (in A2). Make initial assessment to determine if behavior is criminal in nature and initiate an investigation when this is the case.
	5.	Assist staff in apprehending absent or eloped patients to comply with State law and UWHC policies. Reinitiate custody for court-ordered detainees.
	6.	Assist in securing routes and escorting inmates to the Emergency Department or the hospital's Department of Corrections outpatient or inpatient units, or other treatment areas upon request or by prior arrangement to help prevent escapes into the hospital or research setting. This will at times include checking exterior and outlying areas for persons who may be planning to assist with an escape attempt.
	7.	Assist in securing routes, treatment rooms and escorting psychiatric staff who bring patients under law enforcement or court ordered commitment to the hospital.
	8.	Assist in securing treatment rooms and in detaining juvenile detoxification patients at medical direction in accordance with the hospital's status as the county's juvenile detoxification facility.
	9.	Escort rescue and fire personnel during fire or hazardous materials incidents to assure they reach the proper location in the complex.
	10.	Determine the proper response for incidents that are reported, gather relevant information, take appropriate action and notify additional resources as needed.
	11.	Assist complex users with way-finding, problem solving, patient relations and directions; facilitate repairs, and after hour deliveries.
	12.	Provide escorts for cafeteria and nuclear medicine durg deliveries when required.
	13.	Investigate and resolve 9-1-1 calls from patient rooms.
	14.	Assist MedFlight in departures and arrivals, providing assistance with patient loading and unloading as needed including control of combative patients and the preservation of evidence of crimes.
	15.	Provide medical records conveyances at the facility and off-site clinics as assigned.
	16.	Maintain a computer log of daily activities, write complete reports, repair requests, record data entries andother filings.
	17.	Maintain duty stations in the Emergency Department, the Children's Hospital, the Health Sciences buildings or where assigned. Complete data entry and production of access cards. Operate closed circuit TV, access and communications systems from one of several locations in various buildings, and maintain proficiency to a level that includes the transfer of criticial systems information between work stations during incidents.
	18.	Conduct and prepare security surveys, initiate and create crime prevention efforts in the Health Sciences complex. Provide scenario training to health sciences staff regarding fire suppression, law enforcement, safety and security issues when assigned. Assist with preparing or administering New Employee orientatin when assigned.
	19.	Provide appropriate internal and external disaster assistance according to Department and hospital policy and procedures. Understand the University's Crisis Plan and the role of the Health Sciences Security Officer in the administraiton of the plan. Provide logistical support as directed at the Emergency Operations Center.
	20.	Serve as the first responder to intrusion and assistance alarms from within the complex with police backup as needed, according to Department Policy & Procedure. Use appropriate capabiliteis of the access and closed-circuit TV systems to gather all possible information during alarm responses. Resolve alarm reports and write reports detailing the response.
	21.	Respond to requests from Department managers to stand by while employees are being disciplined or terminated. Understand when police must be involved due to workplace violence issues and act as part of a team to control ongoing workplace violence issues.
	22.	Prepare reports on unsafe or suspicious circumstances.
	23.	Notify the appropriate hospital or University Safety Department immediately with information regarding hazardous and safety violations.
	24.	Respond to assist at chemical spills. Maintain familiarity with protective equipment needed to staff perimeters and assist with patient movement during these incidents.
	25.	Respond to reported fires. Attend safety training in fire response for hospital fires and maintain the skills and knowledge required to assist with fire suppression, evacuations, shelter-in-place plans and to maintain perimeters during fires at the hospital or anywhere in the health sciences complex.
	26.	Respond to Department of Corrections Units to assist in controlling, deescalating or restraining combative, violent or seizure patients.

B.	35%	Provide access, client service and property control.
	1.	Serve as the intake for information regarding persons with active arrest warrants at the hospital. Facilitate the arrest of these persons upon completion of their treatment.
	2.	Serve as desk officer for the hospital Security Office, responsible for call intake for security services. Work with police communicators on urgent matters to complete complex responses. Dispatch security officers to calls for services.
	3.	Complete assigned training of access systems, camera systems, alarms and communications systems. Operate multiple systems simultaneously to control access and monitor activity for a large complex of buildings with areas that vary from full public access to very limited access. Maintain knowledge of high security rooms and areas within the complex. Maintain a level of proficiency that includes proper response to system compromise or failures.
	4.	Provide locking service for authorized staff members.
	5.	Patrol secured and patient areas for unauthorized persons.
	6.	Collaborate and assist Federal, State, County, City and other law enforcement agencies while in the facility.
	7.	Provide escorts as appropriate for patients, visitors and staff. Assist with dignitary protection.
	8.	Control facility keys and after hours access to the patient property vault.
	9.	Lock and unlock external and internal doors according to the locking schedule.
	10.	Provide vehicle escorts to off-site locations to staff members and other facility users using a UWHC or Department vehicle.
	11.	Assist in maintaining the lost and found for valuable items in the Security Office, and assist facility users by directing them to the other facility lost and found resources.
	12.	Provide vehicle unlocking service in the parking areas around the hospital.
	13.	Remain current in both the UW Police Department Policy and Procedure manual and the relevant sections of the hospital policy and procedure manuals.
	14.	Operate UW Police Department equipment safely and efficiently.
	15.	Perform other security, law enforcement or fire response duties as assigned.

C.	20%	Perform administrative functions, specialized duties and projects.
	1.	Occasionally function as Officer in Charge in the absence of a supervisor or lead worker. Maintain adequate staffing in accordance with guidelines established by the security unit managers.
	2.	Assist with the development of less experienced employees by providing guidance in a manner that compliments formal field training.
	3.	Notify the shift supervisor or unit police managers of potential problems.
	4.	Complete special projects as assigned by the shift supervisor or unit police managers, including assistance with criminal investigations.
	5.	Complete assigned train-the-trainer programs in Nonviolent Crisis Intervention, CPR/AED, or other nationally-recognized programs. Provide training as directed to groups of staff members.
	6.	Complete assigned training or attain other specialzied knowledge of access systems (including the badging and data base functions), camera systems, and communications systems. Operate these systems daily at a level of proficiency that includes proepr response to system compromise or failures.
	7.	Complete training for special units such as placement on the Police Extraction Response Unit with the understanding that work of this nature includes personal risk.

Knowledge and Skills

Safeguard the rights and dignity of individuals.
Dealing ethically with the public, valuing trustworthiness, respect, responsibility, justice, fairness, caring, civic virtue and citizenship; having character, pride and professionalism.
Providing crime prevention services; reduce crime through routine provision of services and access control as well as situational problem solving.
Report violations of law to police and asisst in the work of polic with a sense of duty toward victims and an understanding of what assistance may prove most helpful and timely to an investigation.
The ability to verbally intervene when people are in crisis. This includes the functional ability to quickly grasp various situations, to develop rapport with emoitonally disturbed people, to understand when people are or are not processing information and to be supportive or directive as needed.
The ability to physically intervene when people are in crises. This includes the functional ability to physically restrain people, requiring retentin of trained knowledge under stress as well as the ability to meet significant physical demands including those of a struggle with someone physically larger and heavier, while making all possible efforts not to inflict injury. It includes the ability to continue to request or direct compliance from people while they are being restrained.
Restoring and preserving order, protecting life andproperty through early intervention as emergencies develop, and by speeding and facilitating the responses of more specialized emergency responders and care providers.
Serving, communicating with and interacting with the public in person and by use of audio and visual technology.
Communicating with and interacting with other law enforcement, corrections or agencies and the fire department, especially during critical incidents.
Building and maintaining trust within the community, communicating with the public.
Being an active member of the community.
Quickly and effectively get into protective suits and respirators. Ability to move, give instructions, guide persons, and staff perimeter posts for many hours during an emergency involving fire, biological or chemical materials.
Build and maintain trust, communicate within the organization, learn and retain information imparted during training.
Operate and integrate technology during stressful conditions involving disturbances, disaster responses, inmate escapes, and other incidents including use of communications systems, access systems, closed circuit tv systems and alarms.
Knowledge of the laws and rules applicable to security on the University of Wisconsin-Madison campus including Wisconsin Statutes, Wisconsin Administrative Code, Departmental policies nad prcedures and University work rules.
Extensive knowledge of hospital, health sciences buildings, surrounding parking areas and grounds.
Knowledge of the UW Police Department's operating procedures including the code of ethics, work rules, required reporting situations and required actions.
Knowledge of the operations of radio communications equipment.
Skill in oral communicatons, especially listening and recounting information during high stress conditions. Knowledge of verbal and nonverbal tactics to safely de-escalate emotional persons. Skill in written communications including the ability to write accurate and detailed reports recounting actions taken during emergencies and critical incidents.
Skill in operating a motor vehicle and possession of a valid driver's license.
Knowledge of current cirme prevention methods and procedures.
Skill in detecting and locating smoke, unusual odors, and running water which may indicate safety problems.
Maintain certification in the use of personal protective equipment for biological and chemical threats at Level C, including protective suit and powered air respirators.
Knowledge of and skill with the department computer system including the use of spreadsheets, word processing programs, e-mail systems, computer-aided dispatch, alarm systems, access control data bases. Familiarization with the software needed to use the digital video recorders.
Knowledge of Defense and Arrest Tactics (DAAT) and Principles of Subject Control (POSC) appropriate to security officers, including proficiency in issued pepper spray and handcuffs as well as an understanding of when to communicate via radio when Electric Restraint Devices or less-lethal options may be needed by responding police.
Knowledge of hospital policy and procedure and security-related policies of the health sciences buildings.
Ability to use nonviolent crisis intervention techniques, trained defense and arrest tactics, restraint tactics, peper spray and a working knowledge of Electric Restraint Devices sufficient to assist police or Department of Corrections personnel as needed.
Knowledge of security and law enforcement practices used in safeguarding persons and property. This includes a high degree of technical knowledge and operational skill in the communications, access, alarms and closed-circuit TV systems in use within the Health Sciences complex at any given time.
Ability to display leadership qualities.
Some knowledge of criminal investigation techniques.