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University of Wisconsin - Madison

Position Vacancy ID: 83042
Title: CUSTODIAN

Working Title:FAC BLP CUST 1ST
FTE:1
Schedule - Range:03-08
Organization:UNIVERSITY HOUSING - HOUSEKEEPING
Schedule
Comment:		7:30 a.m. to 4:00 p.m., Monday through Friday, as assigned. Some mandatory overtime and change of shift hours will be necessary based on operational needs.

Job Summary:Under general supervision, provide cleaning and light maintenance, specifically in Bradley Hall/Lakeshore Hall/Phillips Hall. This involves using established cleaning products, equipment, methods and procedures within time allocations to provide and maintain a clean and safe living environment. Provide effective communication. Meet customer service standards by working courteously and cooperatively with residents, conference guests and staff. Follow and complete instructions accurately. Work may involve serving as crew leader for small groups of non-permanent employes.

Provide support and assist as needed in the implementation of plans and procedures in the event of an emergency.

University Housing is an essential services provider and all University Housing employees are part of this commitment to our residents and guests. University Housing is unique from many other state agencies and university departments because we cannot close as our services must be maintained at all times.

 

Goals and Worker Activities

A.40%Maintenance of bathrooms.
1.Coordinate specific cleaning times with residents.
2.Clean bathroom fixtures.
3.Ensure proper functioning of vents and fixtures.
4.Wash and/or scrub shower and bathroom walls.
5.Dust mop/wet mop bathroom and shower floors.
6.Keep bathrooms supplied with paper towels, toilet paper, dispenser soap, etc.
7.Remove all trash and recycling, including waste baskets and sani cans.
   
B.10%Conference operations.
1.Major cleaning of resident rooms including spotting and washing walls and ceilings, washing furniture and windows, stripping and finishing floors.
2.Major cleaning of common areas including bathrooms, entryways, stairwells, elevators, laundry rooms, kitchenettes, etc. Vacuum, spot and extract furniture and carpeted areas.
3.Prepare guest rooms which includes special setups in common areas, set up and polish of room furniture, check phones, smoke detectors, refrigerators and air conditioners, make beds, furnish rooms with drinking glasses, kleenex, hangers, soap, towels and conference information which includes custodial request cards.
4.Provide room service which includes dust and damp mop floors, dust furniture, remove trash and recycling, make beds, remove and resupply linen and towels, clean and maintain conference bedding, resupply prep items, respond to custodial request cards, ensure room security, facilitate guest move-in/move-out, perform related duties.
   
C.20%Maintain resident living areas.
1.Communicate to House Fellows any house problems or concerns.
2.Address resident concerns, questions and requests.
3.Collaborate with residents to provide a clean and safe living environment.
4.Dust mop and wet mop stairwells, entryways and hard floors of corridors, dens, lounges and utility areas.
5.Scrub, strip, seal, wax and buff hard floor areas.
6.Bag and remove trash.
7.Vacuum, spot clean and extract carpeted areas.
8.Clean doors, elevators, windows, walls, trash/recycling areas, sink rooms and drinking fountains.
   
D.15%Maintain dens, lounges and activity areas.
1.Move/arrange furniture in compliance with activity needs.
2.Dust, vacuum, spot clean and extract furniture.
3.Vacuum, spot clean and extract carpeting.
4.Clean walls, windows and doors.
5.Bag and remove trash.
   
E.10%Other related duties as assigned.
1.Maintain house and custodial vacuum cleaners.
2.Check and clean supply and storage areas.
3.Monitor building inventories including furnishings in common areas, general supplies and linen.
4.Maintain assigned linen duties.
5.Pick-up trash and debris in outside areas surrounding the residence halls.
6.Remove snow.
7.Clean ceiling fixtures and change light bulbs.
8.Unload trucks and retrieve supplies from other units.
9.Facilitate resident move-in/move-out.
10.Lock and unlock doors.
11.Maintain integrity of issued keys and equipment.
12.Other duties as assigned.
   
F.5%Safety.
1.Complete annual health and safety training programs.
2.Employ proper body fluid cleanup procedure.
3.Change exit lights.
4.Call in maintenance/safety requests to MARS.
5.Communicate safety procedures and concerns to residents.
6.Monitor and check fire extinguishers.
7.Ensure building safety by unpropping doors, addressing nonescorted guests, etc.
   

Knowledge and Skills

  1. Knowledge of institutional or commercial cleaning methods, techniques, cleaning supplies and equipment.
  2. General knowledge of the tools, equipment, and setups for use with conferences.
  3. Basic knowledge of the activities and services necessary to efficiently provide services for conference activities.
  4. Ability to devlop and maintain effective working relationships with other departments, fellow workers, residents and conference guests.
  5. Ability to perform duties promptly and efficiently under pressure of deadlines and with interruptions.
  6. Ability to be flexible in order to meet the needs of the customers.
  7. Ability to work independently and use sound judgment.
  8. Ability to give basic instructions to others.
  9. General math comprehension.
  10. Knowledge of the hospitality industry with a key emphasis on customer service.
  11. Ability to work with varied staff on a project by project basis.
  12. Ability to maintain adequate attendance.
  13. Ability to work in a team environment with other full time, part time and student employees.

Other Useful Links
University Of Wisconsin Home PageUW Office Of Human Resources
UW Madison Campus Safety Information
Wisconsin OSER (Office Of State Employment Relations) Home PageOSER State Personnel Information