Working title:

Student Services Specialist

Official title:

ASSOC STUDENT SV SPEC(T26FN)

Degree and area of specialization:

Bachelors Degree Required in Education or related field

Minimum number of years and type of relevant work experience:

1 year of experience coordinating pre-college academic programs, cultural activities, workshops, seminars and group activities in higher education.

Preferred work experience: After school and summer program administration, teaching, and/or academic guidance experience. Recruiting, selecting and mentoring elementary, middle and high school minority disadvantaged students. Experience working with elementary, middle and high school age students from a spectrum of cultural, economic, linguistic and ethnic backgrounds. Experience working with public school staff and community groups. Ability to develop effective partnerships and collaborative efforts between groups, agencies and departments. Knowledge of issues of equity and diversity in educational settings and awareness of issues affecting low-income and minority school children. Excellent interpersonal skills, oral and written skills, organizational skills and the ability to exercise initiative when necessary and appropriate. Group facilitation skills.

Principal duties:

Independently develop and present oral presentations to recruit student applicants from throughout the State of Wisconsin (Madison, Milwaukee, Racine, Waukesha, Bad River, Ho-Chunk, Lac Courte Oreilles, Lac du flambeau and Menominee Indian Nations), Instructional Staff, Teaching Assistants, Tutors and Dorm Counselors.

Develop and independently administer and /or coordinated educational enrichment programs, activities, orientations, training sessions and other projects for student program participants such as: parents, instructional staff, campus departments, student organizations, public school partners. (Principals, guidance counselors, minority service representatives, and public school district teachers) and community partners.

Communicate with campus and community partners to secure internship instructors and placements, assign students, job coach, and problem solve student and/or internship partner issues accordingly. Interview, select and supervise teaching assistants, tutors, and dorm counselors and oversee student dorm and campus life experiences. Prepare students for participation in special events, leadership opportunities, scholarship competitions and transport and escort students on field trips and community service projects. Supervise UW Madison college student mentors, volunteers, and community service project participants who work with PEOPLE Precollege students. Work with PEOPLE Parent and Community Volunteer Councils.

Responsible for independently developing, implementing, and supervising various components of precollege programs including: distance, commuter and residential precollege programs. Supervise graduate and undergraduate PEOPLE staff members and provide guidance on the daily operations of PEOPLE after school tutorial and enrichment sites, Academic Centers for Enrichment (ACE), which are currently operated 4 days per week, 3:00-6:00 pm at various locations throughout the city of Madison including: on campus (1), at local high schools (4), and community neighborhood centers (2). Identify site specific needs, Develop and communicate educational plans and service needs of individual students to parents and ACE staff members, monitor provision of quality service to completion. Lead staff meeting and prepare monthly administrative reports. Plan, develop, and implement cohort meetings and other academic, social, and cultural outreach events in communities throughout the state of Wisconsin.

Serve as key academic planner and guidance counselor for designated schools, students, and parents. Independently meet with principals, guidance counselors, students, parents, teachers, and ACE site staff members on a regular basis. Ensure compliance with school agreements on a daily basis. Conduct guidance conferences along with Academic Leads, parents, school personnel and students. Independently maintain ongoing oversight and supervision of students and staff to resolve any site, staff, and/or student issues and concerns. Provide guidance and support on academic, social, cultural, behavioral, and other areas that positively/negatively impact the success of students.

Independently review academic student grade reports, provide academic counseling, develop academic plans, and monitor academic progress. Identify and ensure provision of student support needs, review attendance, enforce program policies and procedures, determine consequences and discipline of students. Negotiate and recommend student participation and program eligibility status, communicate with students, family members, and/or guardians, designated community organization members, and other key contacts via phone, email and in person at ACE centers and other community locations.

Serve as language and cultural interpreters and translators, including written and oral services. Perform other student programming, service learning, community relations and outreach, and other duties as assigned.

Travel and evening/weekend work required.