Working title:

Student Services Coordinator

Official title:

ASSOC STU SERV COORD(T25FN)

Degree and area of specialization:

Bachelor's degree required; Master's or Ph.D. in the behavioral or social sciences, education, advising or related areas preferred.

Minimum number of years and type of relevant work experience:

Minimum of three years of experience in academic and/or student support services in a large university setting.

Knowledge of the University and its academic programs and support services.

General knowledge of academic disciplines and programs.

Understanding of the opportunities and challenges of a large, prestigious research university.

Demonstrated knowledge and understanding of the preparation needed for graduate and professional opportunities.

Understanding of the issues and experiences encountered by underrepresented ethnic/minority and culturally disadvantaged undergraduates on a large, complex, and academically rigorous university campus.

Relevant experience working with academically outstanding undergraduates; ability and commitment to meet evening and weekend responsibilities.

Ability to serve as an effective liaison with diverse faculty, staff, and other academic support programs.

Commitment to the mission and goals of the University and the Chancellor's and Powers-Knapp Scholarship Programs.

Principal duties:

The campus-wide, merit-based Chancellor's and Powers-Knapp Scholarship Programs were established to attract and assist academically outstanding and talented, underrepresented minority and culturally disadvantaged students. More than 400 scholars are assisted in individual appointments, and in class and monthly group designed to provide information on institutional opportunities and resources, encourage participation in informal discussions on contemporary issues and innovative research with top faculty and staff, develop supportive and intellectually engaging networks, facilitate interaction and group cohesiveness, and foster intercultural understanding and a sense of community.

Scholars are organized by classes for the development and enhancement of leadership and organizational skills, interaction in smaller groups, and planning and implementation of social and volunteer service activities. Individual appointments are scheduled with program staff at least twice annually for: basic academic advising and monitoring academic progress; exploring career goals, aspirations, and other concerns; and identifying additional experiences for the pursuit of personal and academic excellence.

The Associate Student Services Coordinator will assist in the overall administration, recruitment, and support activities for the Chancellor's and Powers-Knapp Scholarship Programs. Responsibilities include basic academic advising and monitoring, assistance with the clarification of career goals and aspirations, assistance with overall personal growth and development, and support/advising for complementary volunteer service and social activities. The position requires strong interpersonal communication skills as well as a commitment to helping scholars achieve personal and academic excellence through the development of strong academic, planning, organizational, and leadership skills. The candidate must also be willing to work evenings and weekends for specific program activities. Much of the work is of a confidential nature and must be managed accordingly.

Primary Responsibilities:

Assist in the planning and implementation of program activities-including monthly, class, and other planning meetings.

Provide effective and ongoing advising and personal support for academic achievement and overall growth.

Make referrals to academic support services and resources, and provide follow-up as needed.

Assist class organizations, freshmen through seniors, with development of effective leadership abilities; exploration of critical contemporary educational, political, and other societal or global issues; the development of supportive peer relationships; planning and implementation of social and volunteer service activities; and overall involvement of scholars.

Other duties as assigned.

Additional Information:

Strong oral and written communication skills; effective advising and interpersonal skills; knowledge of developmental/personal issues experienced by undergraduates, especially underrepresented minority and culturally disadvantaged students; good judgment and problem-solving abilities; positive attitude and perspectives; creative and resourceful; discretion and sensitivity in managing personal and confidential information; understanding of the unique experiences, challenges, and other related issues encountered by students from underrepresented populations; ability to develop and maintain collaborative relationships with academic support programs and school/college academic student affairs offices; initiative, enthusiasm, and commitment to assisting students in achieving their optimum potential.