Working title:

Student Services Coordinator

Official title:

SR STUDENT SERV COORD(T25BN) or STUDENT SERVICES CORD(T25DN) or ASSOC STU SERV COORD(T25FN)

Degree and area of specialization:

Bachelor's degree required; Master's degree in higher education, counseling, advising or related area is preferred.

Minimum number of years and type of relevant work experience:

*** One year demonstrated experience working with students in a higher education or equivalent setting required. Three years of experience preferred.
*** Demonstrated knowledge of issues affecting American Indian students in higher education are required;
*** Familiarity with student development theory and identity development theory;
*** Ability to complete short-term and long-term projects;
*** Ability to work collaboratively and with diverse constituencies in exchanging information and creating strong working relationships;
*** Well developed communication skills (written, oral, and electronic) are essential.

Principal duties:

*** Facilitate campus visits of prospective American Indian and Alaskan Native students by working closely with the Admissions Office, Connections Program, and coordinating with the College of Menominee Nation Transfer Agreement;
*** Contact freshmen and other newly admitted American Indian and Alaskan Native students to welcome them to the University and to serve as a personal point of reference for them, their families, and their tribes;
*** Establish and maintain direct contact with newly admitted, transfer and continuing students to help access campus and community resources; assist in resolving problems.
*** Provide basic academic advising and refer students to appropriate offices for more specialized advising services;
*** Work with University student support units, the American Indian Studies Program and tribal and community resources in developing effective response mechanisms and programs that are sensitive to the needs of American Indian students;
*** Establish and maintain outreach and support for the American Indian cultural resource facility at UW-Madison.
*** Establish and maintain ongoing relationships with the American Indian and Alaskan Native student organizations, including Alpha Pi Omega Native American Sorority, Indigenous Law Students Association, UW-Madison Chapter of the American Indian Science & Engineering Society, and the American Indian student group Wunk Sheek. Assist in the coordination of sponsored events and activities;
*** Develop a working network of faculty, academic advisors, and Minority/Disadvantaged Coordinators in all nine schools and colleges to assist in the transition of American Indian and Alaskan Native students on campus, to support their success and identify areas of improvement;
*** Establish and maintain contact with institutional offices and programs serving American Indian and Alaskan Native students (i.e., Division of University Housing, Office of Student Financial Services, Lakeshore Nature Preserve, Chancellors Scholars and Powers Knapp Scholars Program, Academic Advancement Program, TRIO Program, Office of the Vice Provost for Diversity and Climate, and the Wisconsin Alumni Association);
*** Offer educational opportunities to institutional offices and campus partners to learn about American Indian and Alaskan Native nations and cultures.
*** Maintain records, submit written reports, process referral forms, draft memoranda and proposals, and write letters as needed;
*** Participate fully in the Pathways Student Academic Services and Student Academic Affairs (SAA) staff development programs, efforts to evaluate and improve academic support programs for students, and appropriate SAA meetings;
*** Schedule some evening and weekend appointments and meetings as necessary.
*** Complete projects assigned by Director and Assistant Director (report to directly to Assistant Director) of Pathways Student Academic Services
*** Coordinate activities with coordinators of Chican@/Latin@. Southeast Asian, and African American Student Academic Coordinators in Pathways