Working title:

Outreach Program Manager - Cardiothoracic Surgery

Official title:

OUTREACH PROG MGR II(P65NM)

Degree and area of specialization:

Bachelor's degree in business, health sciences, communications or related field is required. A Masters of Business Administration, Public Health or Health Care Administration is preferred.

Minimum number of years and type of relevant work experience:

3-5 years relevant work experience in an academic setting with noted progression of responsibilities. Experience managing human, fiscal, physical resources for clinical, laboratory, and outreach programs preferred. More than two years of demonstrated research or experience related to cooperative organizations is preferred.

Required Skills:

1) Excellent written and verbal communication ability.
2) Strong interpersonal, supervision, management, and computer skills.
3) Ability to work effectively in a team setting with faculty, community physicians, administrators, and staff.
4) Ability to plan, lead, and manage projects within deadline and budget parameters and achieve measurable results.
5) Comfort with public speaking, contract negotiations, and budget responsibilities.

Principal duties:

The Outreach Program Manager under the direction of the Division Chair and the Department Administrator is primarily responsible for the supervision and implementation of the Cardiothoracic Surgery Clinical Outreach Program. The Outreach Program Manager will work closely with facility coordinators, department administrators, as well as regional, state, University of Wisconsin Hospital and Clinics (UWHC), and University of Wisconsin Medical Foundation (UWMF) leadership to develop and maintain a highly-visible regional outreach program that achieves high-quality and measurable patient care outcomes.

The Outreach Program manager will utilize formal and informal organizational structures across the system to develop and maintain effective working relationships with primary care, surgical support groups, cardiology, vascular services, transplantation, radiology, and any other specialties working with or referring patients to the division.

50% Outreach/Extension Responsibilities

1) Determine outreach opportunities based on analysis of patient origin data, draft proposals for regional and national network program planning and development.

2) Identify opportunities to enhance current outreach and business contract relationships with organizational leadership and their affiliates. Propose alternatives to increase sustainability and efficiency of these relationships through contract negotiations, provider mix and fee schedules.

3) Identify applicable educational and technical system support resources for existing clinical sites and groups, provide long term solutions to maintain these resources, communicate their availability to faculty and staff and develop new relationships with clinical sites.

4) Identify applicable educational and technical system support resources for existing clinical sites and groups, provide long term solutions to maintain these resources, communicate their availability to faculty and staff and develop new relationships with clinical sites.

5) Assume primary role as liaison for faculty to organize outreach/extension educational program at the state, regional, and national levels.

6) Assume responsibility for, coordinate administrative functions of, and participate in activities and meetings designed to facilitate collaboration and strengthen relationships with regional and community partners.

7) Using independent judgment and knowledge of advertising and effective marketing campaigns; manage the development, design, and creation of outreach, advertising, web, and marketing publications in order to maintain a consistent and persistent brand and image for the Cardiothoracic division as a key stakeholder in the UW Health Heart and Vascular service line.

8) Develop, augment and maintain an evolutionary time frame for educational materials to support research, teaching, and clinical efforts.

45% Program Management:

1) Work closely with and in the absence of the Division Chair to assist in the management of overall clinical program growth and development.

2) Work closely with and in the absence of the Division Chair to assist with the development of short- and long-term clinical planning and program evaluation mechanisms.

3) Use independent judgment to interpret, analyze, make recommendations, monitor and track patient satisfaction data, industry comparisons, patient origin information, patient referral outcomes, and advertising campaign data.

4) Develop and manage the implementation of a strategic marketing plan in collaboration with the UWHC Cardiothoracic Service Line Director, and with UWHC and UWMF clinic managers. Evaluate outcomes and develop alternative strategies as appropriate.

5) Work closely with and assist the Division Chair to identify, coordinate, recruit, and train faculty and research staff for contracted outreach positions and divisional needs as they arise.

6) Work closely with the Division Chair and assume responsibility for and actively participate in regularly scheduled divisional outreach meetings.

7) Independently and in collaboration with faculty and staff, research, identify and maintain a current knowledge base of clinical treatments, cardiothoracic methods, general cardiology methods, and new technology including appropriate equipment and supplies.

8) By applying a comprehensive understanding of divisional affairs, act as a resource for other disciplines and provide input to affiliate capital and operating budgets as needed.

9) Oversee group of midlevel providers. Develop and implement staffing plans to assure 24/7 coverage of clinic, in-patient units and OR's. In addition, assist with hiring, orienting, training, and supervision.

10) Collaborate educational program/rotation in CT Surgery for physician assistants at UWMF, UWHC and UW

5% Research Responsibilities

1) Develop an annual strategic plan with a focus on the integration of clinical research into regional outreach locations; develop program goals and objectives and evaluate outcomes.

2) Coordinate the fiscal, staff and physical resources to facilitate clinical research at outreach locations.

3) Utilize research as the basis for improving outreach, business relations, clinical pathways, and patient care.

4) Research, design, manage, and meet deadlines for projects as they arise based on direction from the Division Chair and Department Administrator.

In all areas, the individual is expected to work with faculty, UW staff; and a wide variety of Medical School, UW System, UWHC, and UWMF partners. Occasional travel to outreach locations is required. Frequent meetings with the Division Chair and Department Administrator will be expected. Other duties as assigned by the Department Administrator.

A period of evaluation will be required.

TO ENSURE CONSIDERATION

Application must be received by: AUGUST 04, 2008

HOW TO APPLY:

Unless another application procedure has been specified above, please send resume and cover letter referring to Position Vacancy Listing #59639 to