Working title:

Student Services Program Manager

Official title:

STUDENT SV PR MGR I(P75NS)

Degree and area of specialization:

Master's degree is required with specialization in student personnel, education administration, counseling, or related field.

Minimum number of years and type of relevant work experience:

Minimum of three years progressively responsible work experience in higher education administrative settings, and/or student services administration.
2-5 years work experience in guidance/counseling, student personnel, working with students in a higher education academic environment. Academic advisement experience preferred.
Working knowledge of undergraduate curriculum, academic policy and support services required.
Ability to enable students to define their own goals, strategies for achieving them, and means to evaluate progress.
Familiarity with student information systems and administrative software is essential.
Ability to learn quickly and work both independently and cooperatively.
Strong communication skills in one-on-one and group settings.
Willingness to work with new technologies and ability to adapt to change.
Excellent organizational skills.

Principal duties:

Major Responsibilities:

Direct Undergraduate Admissions and Advising Services ¿ 30%
Provide leadership and coordination of undergraduate admissions and advising services for the School of Nursing which includes students on the UW-Madison campus, the Western campus and students enrolled in the BSN@Home program.

Recruit, train and supervise advising staff (2.5 FTE) and support staff (0.80 FTE). Plan for continued professional development of staff.

Oversee the undergraduate admissions process (both the basic and BSN@Home programs); provide consultation to Admissions Coordinator and Admissions Committee as needed. Serve as liaison with UG Office of Admissions.

Monitor advisor assignments and reallocate advisor assignments based on workload and best practices

Oversee and monitor SOAR advising schedule

Develop and implement strategies to provide more efficient delivery of advising services

Collaborate with Director of Diversity and Career Services Program Manager to develop and offer academic success initiatives.

Maintain communications with School of Nursing faculty regarding academic needs and concerns of students. Provide information for decision making to Undergraduate Program Committee, Admissions Committee, and Faculty Organization.

Coordination of Student Services for the Nursing Wester Campus and BSN@Home Program ¿ 20%

Coordinate student services functions and activities with the Nursing Western Campus.
¿ Meet with WC faculty regarding policies and procedures and clarify roles concerning student issues and student records.
¿ Assist with planning and present at the Western Campus Orientation
¿ Coordinate with UW-La Crosse liaison regarding student support services (computer labs, library, health, etc.) located on the La Crosse campus
¿ Develop Western Campus timetable and disseminate appropriately
¿ Provide frequent on ¿site advising sessions
¿ Assist students with non-standard program schedules (ROTC, Chancellor¿s Scholars, etc)
¿ Monitor Western Campus Honors students regarding honors degree requirements

Serve as UW-Madison BSN@Home Advisor Liaison with the UW System Statewide Program
¿ Oversee placing partner institution¿s students in UW-Madison¿s elective courses (N470 and N746)
¿ Work in partnership with the other four partners around student issues and concerns to find common resolutions
¿ Assure that BSN@Home courses are listed appropriately with correct footnotes in UW-Madison timetable.
¿ Assure that UW-Madison advisors have completed all demographic information for the Madison students within BSN@Home database to provide pertinent up-to-date information (admit term, graduation date, etc.)

Monitor Student Progress in the Program ¿ 15%
With advising staff, review Registrar¿s Office reports at mid semester and at the end of each semester to determine students¿ compliance with academic action policy. Determine appropriate action.

Verify Dean¿s List recognition and Graduation with Distinction and coordinate official notification

Review and certify final degree checks. Confirm list of graduate for faculty review. Oversee graduation verification letters.

Monitor grade changes on an ongoing basis for impact on academic action or recognition.
Approve electronic course change and retroactive drops requests.


Degree Audit Reporting (DARS) ¿ 5%
Manage, coordinate, and maintain use of DARS (degree audit system) to provide faculty, staff, and students with accurate degree progress information. Serve as the DARS encoder for the School of Nursing.
¿ Responsible for DARS coding as curriculum or policy changes are made.
¿ Represent School of Nursing at DARS encoders meetings.
¿ Communicate information related to DARS to School of Nursing stakeholders.
¿ Train and serve as a resource for other Advisors to complete DARS exceptions.
¿ Ensure that DARS reports are used to their optimal potential for record-keeping purposes.
¿ Identify ways to use DARS technology optimally.


Advising ¿ 25%
Serve as academic advisor for approximately 100 students helping them to plan their academic programs to meet campus and nursing program requirements.

Advise prospective community and currently enrolled students regarding School Nurse Certification requirements; Assist with registration process and approve substitution courses for Education Policy and C&I course requirements if content is basically the same

Define academic requirements, admissions requirements and assist students with academic choices. Interpret and apply university rules and regulations in a way that allows academic flexibility within the limits of school and university requirements.

Problem solve with students around their academic program and other factors affecting their lives as students. This involves planning programs based on a variety of variables and circumstances (i.e. returning adult learner with a family; registered nurses working full-time, the commuting students). Advise and/or refer students to other campus level services as needed.

Provide accurate information about educational options, degree requirements, and School of Nursing policies.

Help students find and integrate the university resources. Determine need for referrals and direct students as appropriate to campus offices and support services (i.e. financial aid, counseling services, career advising, etc.).

Make informal evaluations of previous course work for prospective applicants and coordinate admission activities related to admission to the RN to MS accelerated track.
Campus and Professional Responsibilities ¿ 5%

Represent the School of Nursing on the Council on Academic Advising (CAA) and campus initiatives (e.g. E-Re-entry, Imaging).

Represent the School of Nursing on the BSN@Home Advisors Committee

TO ENSURE CONSIDERATION

Application must be received by: JULY 28, 2008

HOW TO APPLY:

Unless another application procedure has been specified above, please send resume and cover letter referring to Position Vacancy Listing #59590 to