Working title:

Clinic Manager - Psychiatry

Official title:

SR ADMIN PRGM SPEC(R07BN) or ADMIN PROGRAM SPEC(R07DN)

Degree and area of specialization:

Minimum of a Bachelors degree in business, health care administration, or social service field.

Minimum number of years and type of relevant work experience:

Minimum of 3 years management experience, including supervision of
staff and budget development, preferably in a healthcare setting. Experience in mental health or social services preferred.

Principal duties:

As a principal academic staff member of the Department of Psychiatry administrative team, the Clinic Manager is responsible for the
operations of the Department of Psychiatry's outpatient clinics.

Assist Program Director, Medical Director, and training directors with organizational planning and implementation of clinical and academic programs.

Undertake analysis and provide advice and recommendations to improve daily clinic operations and enhance long-range clinic development. Provide leadership for faculty, residents, and staff in needs analysis, problem-solving, planning, resource identification and allocation, and policy interpretation.

Supervise a staff of 18 in the UW Department of Psychiatry Outpatient Clinic, coordinating support services and overseeing billing, scheduling, medical records (including EMR implementation), and Intake functions.

Serve as contact person for clinic renovations and on-going improvements.

Ensure compliance with federal and state laws concerning the conduct of medical care, release and management of clinical information, and billing third party providers. Coordinate with UWHC and UWMF compliance officers as well as UW Legal Services. Develop and maintain clinic-wide policies and procedures to meet these and other requirements.

Oversee provider credentialing and participate in faculty and provider recruitment. Determine provider staffing levels based on clinical demands, teaching requirements, and care needs.

Generate management reports of clinical activity and clinical finances. Analyze utilization and operational data and present recommendations to Department leadership.

On a daily basis, engage in problem-solving faculty, resident and patient complaints and questions related to the provision of and access to clinical care. Serve as patient rights advocate resource and ensure that all complaints obtain resolution through UWHC or UWMF patient relations departments.

Serve as principal staff to the Psychiatry Quality Assurance Committee. Develop agendas and work plans, as well as provide recommendations for improvement and for the development of clinic policy. Disseminate and implement recommendations arising from audits as directed by the Committee.

Work directly with training directors to enhance all trainees¿ educational experience while providing excellent clinical care. Provide clinic orientation for trainees and new clinical staff.

Coordinate services and programs with the UW Hospital and Clinics, the UW Medical Foundation, Meriter Hospital, the School of Medicine and Public Health, and the UWMF Behavioral Health Consultation System.

Ensure adequacy and efficiency of billing operations, including coding, referral management, encounter control management. Conduct or arrange documentation audits periodically to ensure compliance with billing, clinical, and legal regulations. Successfully resolve billing and benefits interpretation issues with insurers.

TO ENSURE CONSIDERATION

Application must be received by: AUGUST 01, 2008

HOW TO APPLY:

Unless another application procedure has been specified above, please send resume and cover letter referring to Position Vacancy Listing #58923 to