|The UW-Madison Employee Assistance Office (EAO) provides help and assistance in a confidential manner for all employees dealing with personal problems that have, or may have, an impact on their health or well-being, and may impair their job performance.
The EAO Director reports to the UW-Madison Assistant Vice Chancellor, Human Resources, manages the EAO and has the following responsibilities:
1. Administer and direct all facets of the UW-Madison EAO;
2. Supervise and evaluate the work of the EAO staff;
3. Manage the budget and financial operations of the EAO;
4. Provide direct, short-term EAO services to employees that include problem assessment, referral, consultation, crisis intervention, follow-up, case management, and management consultation;
5. Refer employees to external resources that will serve their longer-term needs and concerns;
6. Work with diverse client populations and/or underrepresented groups across the campus;
7. Provide educational, informational, and training programs for employees to increase awareness of health and wellness issues; alcohol and other drug issues; mental health; family, financial, and job related stress; and conflicts with co-workers;
8. Provide outreach to offices and programs across campus to offer employee assistance support and facilitate referrals;
9. Market employee assistance programs, or related services, to promote employee understanding and use of available resources;
10. Work closely with other offices and programs on campus, and in the community, to identify EAO issues and resources;
11. Communicate about the EAO to the university community and health care providers and support services in the home communities of UW-Madison employees;
12. Evaluate the effectiveness of EAO services.