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University of Wisconsin - Madison

Position Vacancy ID: 84144
Title: LIBRY SER ASST - ADV

Working Title:Evening Weekend Lead
FTE:1
Schedule - Range:02-11
Organization:LAW SCHOOL - LIBRARY
Schedule
Comment:
Normal working hours for this position are 1:00 p.m. to 9:45 p.m., Sunday through Thursday. These hours will shift during breaks in the academic schedule and the summer schedule or due to coverage needs. During the training period, which will last up to three months, the selected candidate will work Monday through Friday, 9:00 a.m. until 5:45 p.m.

Job Summary:Under the supervision of the Head of Circulation, the Evening/Weekend Supervisor coordinates the operation of the Circulation Desk, including supervising student assistants and completing reports, patron requests and statistics. The Evening/Weekend Supervisor answers directional and basic reference questions. The Evening/Weekend Supervisor also coordinates the monitoring program.

Normal working hours for this position are 1:00 p.m. to 9:45 p.m., Sunday through Thursday. These hours will shift during breaks in the academic schedule and the summer schedule or due to coverage needs. During the training period, which will last up to three months, the selected candidate will work Monday through Friday, 9:00 a.m. until 5:45 p.m.

The Law Library is open up to 110 hours per week; including evenings, Saturdays, Sundays, certain holidays and has an expanded schedule during exam periods. The incumbent is expected to fill in during these times when needed. Lunch hours and breaks must be staggered with other unit employees to maintain coverage. Non-emergency leave must also be scheduled in coordination with other unit employees to maintain coverage.

The incumbent is also responsible for building and collections security and maintenance during the absence of supervisory authority and functions with a significant degree of independence in all aspects of decision making and problem solving.

PHYSICAL DEMANDS
1. Ability to sit or stand for long periods,
2. Ability to shelve books and push loaded book carts.
3. Ability to work extended periods on a keyboard and use a mouse.
4. Ability to lift 40 pounds repeatedly.
5. Ability to bend, stoop and rise from a kneeling position.

ENVIRONMENTAL/WORKING CONDITIONS
1. Stress from working with patrons and under deadlines.
2. Stress from increased work load during start of fall semester.
3. Possible evening, weekend or holiday work.
4. Leave time may be delayed due to patron demands.
5. Possible eyestrain and headaches from computer screens.
6. Cube environment.

EQUIPMENT USED
1. Programmed light system
2. Barcode scanners
3. Book carts
4. Book scanner
5. Computers
6. Copier/Scanners
7. Debit card readers
8. Debit card wall unit
9. Desensitizers
10. Digital recorders
11. Fax machine
12. Flip cameras
13. Microform reader-printer-scanners
14. Printers
15. Security gate
16. Telephone

 

Goals and Worker Activities

A.35%Supervises the Circulation Desk.
1.Supervises and maintains the operation of the Circulation unit.
2.Provides Circulation Desk coverage as needed.
3.Responsible for library opening shifts.
4.Enforces library¿s policies and procedures.
5.Answers user inquiries pertaining to library services and policies.
6.Answers basic reference questions.
7.Resolves patron ID and library account problems.
8.Supervises, hires, trains and schedules the Circulation Desk Assistants.
9.Oversees other student employees, working during the absence of direct supervisory authority, reports problems to supervisors.
10.Maintains an adequate supply of handouts and forms at the Circulation Desk.
   
B.35%Provides Circulation Services
1.Daily, processes Voyager Circulation reports.
2.Daily, responds to emails to circ@law.wisc.edu.
3.Daily, processes call slip requests.
4.Daily, processes course reserve requests.
5.Maintains course reserve collection, adding required course texts.
6.Creates and updates Moodle course pages as needed.
7.At the end of each semester, dismantles the course reserve collection. updating Voyager records and returning materials to their original source.
8.Daily, processes library card applications.
9.Daily, processes ¿on-the-fly¿ charges.
10.Daily, processes search requests, contacting patrons with results.
11.Daily, processes items flagged for circulation or catalog review.
12.Daily, completes virus scans on discharged computer discs.
13.Daily, completes requests for proxy patrons.
14.Daily, completes journal routing requests.
15.Daily, processes new book requests.
16.Daily, completes all other Circulation ¿in-basket¿ tasks.
   
C.10%Assists in providing Copy Center Services
1.Assists users in the operation of copiers, scanners, printers and debit card units.
2.Trouble shoots copiers, scanners, printers and debit card units.
3.Fills faculty and staff and staff debit card requests. Creates debit card permits and maintains records on all transactions. Orders debit cards as needed.
4.Fills faculty and staff and staff debit card requests. Creates debit card permits and maintains records on all transactions. Orders debit cards as needed.
5.Calls for servicing on copiers and debit card units during the absence of direct supervisory authority . Communicates to staff regarding problems with machines and the status of repairs.
   
D.10%Completes Circulation Statistics and Hours
1.Compiles statistics, including, gate, study room and hours.
2.Drafts library hours and submits draft to the Head of Circulation.
3.Updates answering machine with current hours.
4.Uses in-house Content Management System to post library hours handout.
5.Creates and posts printed hours in designated locations.
   
E.5%Library Safety and Collections Security
1.Resolves gate and exit alarm problems.
2.Hires, trains and schedules monitors during extended hours, spring and fall semesters.
3.Responsible for building and collection safety and security during the absence of supervisory authority. Contacts UW Police for emergencies. Reports problems to library staff and Building Manager.
4.Reports emergency maintenance problems to physical plant during the absence of supervisory authority. Reports problems to library staff and Building Manager.
5.Hears patrons concerns regarding the safety, security and usability of the Law Library and relays concerns to the proper staff.
6.Monthly, cleans security gate filter.
7.Runs and processes missing and lost reports, as needed.
   
F.5%Miscellaneous Duties
1.Assists with general department word processing.
2.Creates and posts signs as needed, employing basic layout skills.
3.Keeps adequate office supplies at Circulation Desk, reordering as needed.
4.Updates unit¿s procedure manuals.
5.Updates unit¿s intranet web pages.
6.Serves on library committees.
7.Participates in department planning activities and special projects as needed.
8.Assists in evaluation of unit services, suggesting improvements.
9.Assists in any duties or projects related to the function of the library.
   

Knowledge and Skills

  1. Familiarity with computer and library management software applications (Voyager, ILLiad, OCLC, Excel, Access and MS Word)
  2. Excellent interpersonal, oral and written communication skills.
  3. Demonstrated attention to detail.
  4. Strong ability to organize and prioritize work flow.
  5. Ability to work with a significant degree of independence.
  6. Must be customer service oriented to meet the high expectations of faculty, staff and students.

Other Useful Links
University Of Wisconsin Home PageUW Office Of Human Resources
UW Madison Campus Safety Information
Wisconsin OSER (Office Of State Employment Relations) Home PageOSER State Personnel Information